Sales Development Specialist Certification Exam

Overview:  The SDS Certification Exam will test to determine if the candidate has the knowledge and skills to perform a Sales Development Specialist role.  This includes positions such as Business Development Representatives (BDR) and Sales Development Representatives (SDR).  The exam takes approximately one hour to complete and it includes role playing.  The exam will be administered by a live proctor.

Exam Topics:

1. The Role of a Sales Development Specialist (Knowledge)

2. Prospecting and Lead Generation (Knowledge)

3. Crafting and Delivering Effective Outreach (Knwledge and Skills)

4. Building Rapport and Qualifying Leads (Knowledge and Skills)

5. Handling Objections and Rejection (Knowledge and Skills)

6. Leveraging Tools and Technology (Knowledge)

7. Measuring Success and Continuous Improvement (Knowledge)